At a time when generative artificial intelligence is making lightning-fast inroads, the report on “Public services at the test of artificial intelligence”, which came out on July 3rd past, proposes a collective, cross-disciplinary reflection on the conditions for a responsible, controlled, and democratic use of AI in public services. The initiative was spearheaded by Émilie Agnoux and Johan Theuret, in partnership with think tanks Le Sens du Service Public and the Fondation Jean-Jaurès.
Combining the perspectives of experts, researchers, elected officials and practitioners, this report highlights the opportunities, as well as the possible democratic, environmental, societal, and ethical risks posed by AI when it is used in sensitive areas such as healthcare, justice, and education. It makes 15 practical recommendations to ensure transparency, protect the rights of users, and make public action human-centric once again.
Thaima Samman and Anca Caruntu, key contributors to this report, insist on the importance of the progressive acculturation of public actors to AI systems, effective human oversight in all AI-assisted processes, and strict protection of public data used to train or run AI models.
Report contributors: Émilie Agnoux, Johan Theuret, Daniel Agacinski, Gilles Babinet, Marius Bertolucci, Gabrielle du Boucher, Anca Caruntu, Diana Filippova, Yann Ferguson, Matthieu Girier, Corinne Narassiguin, Soizic Pénicaud, Jacques Priol, and Thaima Samman
